We will accept returns and provide full refund under the following conditions:
To return your product, you will need to initiate a RETURN process within 15 days of the order is received.
Step 1: Fill in ' Order Number' & ' Email Address' (of shipping addressee)
Step 2: Mail the shoes back to:
RMA - [your order # ending with 'CSG'] - [your full name]
eg: RMA - 00001234CSG - Your Name
Alantic Sports Sdn. Bhd.
8, Jalan TP 5A,
Taman Perindustrian Uep,
47600 Subang Jaya,
Note: Return shipping is borne by customers. Please allow 1 week processing time. Crocs retail stores do not accept any returns of purchases made online. Retail stores do accept exchanges. Check Exchanges page for details.